This summer, YCLD upgraded its catalog system. From 5PM on Friday, October 13th – Monday, October 16th, the catalog will be offline as we initiate Phase 3 of this process. Please refer to the FAQs below in regards to services that will be affected.
I would like to place a book on hold?
Please call the Circulation Department at (928) 373-6492 to place an item on hold.
I returned some items and I would like to check my account?
Please call the Circulation Department at (928) 373-6492, and we will check the status of your account.
I had some items for a while and I would like to renew them?
Please call the Circulation Department at (928) 373-6492 and we will renew items that are eligible for renewal.
I would like to sign up for a library card?
Please visit your local library to sign up for a library card.
I want to check out items but don’t have my library card?
You will need to have your library card present to check out materials.
I can’t access my Hoopla account, I forgot my password.
Please call (928) 782-1871 and we can assist you.
We anticipate that the third phase of the upgrade will be complete by Tuesday, October 17th. Thank you for your patience as we implement these changes to provide better service.
